The Zen Admire Sense is an entry-level smartphone powered by the Spreadtrum SC9832 processor. A unique and frustrating issue reported in various mobile repair forums for this model is the touchscreen becoming completely unresponsive after a factory reset or flashing an incorrect firmware version. This happens due to mismatched touch panel (TP) drivers. Flashing this specific V12 stock firmware is the proper solution, as it reinstalls the correct, manufacturer-verified drivers and kernel, restoring touch functionality.
Zen Admire Sense Firmware Details
| Device Name | Zen Admire Sense |
|---|---|
| Chipset | Spreadtrum SC9832 |
| Android Version | 7.0 Nougat |
| Firmware Version | V12 |
| Build Date | October 21, 2017 |
| File Size | 1.09 GB |
| File Type | .pac (for SPD Upgrade Tool) |
| Flashing Tool | SPD Upgrade Tool / ResearchDownload |
Download Official Firmware for Zen Admire Sense
Size: 1.09 GB
Build Date: October 21, 2017
Chipset: Spreadtrum (SPD)
Android Version: 7.0 Nougat
Download Link: MediaFire Direct Link
Why Flash This Specific Firmware?
- Fix Unresponsive Touchscreen: This is the most important reason. If your device’s screen stopped working after a software update or reset, it’s a driver issue. This official V12 firmware package restores the original touch panel drivers, making the screen work again.
- Unbrick a Dead or Bootlooping Device: For a phone that is completely dead (no power, no response) or stuck in a continuous reboot cycle, this PAC file can be used to perform a deep-level flash and revive the device from a soft-bricked state.
- Remove FRP and Screen Locks: If you are locked out of your device due to a forgotten Google account (FRP lock) or pattern lock after a factory reset, flashing the stock ROM is a surefire way to wipe these security locks and regain access.
Some of the Bug / Firmware Fixes
- Firmware V12 (Oct 21, 2017): This build specifically includes updated touch panel (TP) drivers to ensure compatibility with all hardware revisions of the Zen Admire Sense, directly fixing the “touch not working” issue.
- Resolves kernel panic errors that would cause the device to freeze on the Zen logo or shut down randomly.
- Re-partitions the internal storage correctly, fixing “insufficient storage” errors that could occur even when space was available.
- Updates the baseband firmware, improving network latching and call stability on 4G VoLTE networks.
How to Flash the Firmware (4-Step Summary)
Flashing the `.pac` firmware onto your Zen Admire Sense requires the SPD Upgrade Tool. Follow these steps:
-
Setup the Tool: Download and extract the firmware. Launch the SPD Upgrade Tool, click the first gear icon (“Load packet”), and select the
Zen_Admire_Sense... .pacfile you extracted. -
Activate Flashing Mode: Click the play icon (“Start Downloading”) to prepare the tool to receive the device.
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Connect the Phone: Power off the phone completely. Now, press and hold the Volume Down (–) button while connecting the device to your PC via a USB cable.
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Wait for Success: The tool will detect the phone and begin flashing. The process is complete when you see a green “Passed” message. You can then disconnect and power on your phone.
Need more detail, screenshots, or troubleshooting? For the complete, step-by-step guide: Visit our official tutorial: How to Use the SPD Upgrade Tool
