Download Zen Admire Neo Plus SC9832 Official Firmware (V2.0 & V1.0)

The Zen Admire Neo Plus is an Android 7.0 Nougat smartphone powered by a Spreadtrum SC9832 chipset. A significant software issue reported by users on tech forums involves the device overheating during normal use and suffering from rapid battery depletion, with many noting that the initial V1.0 firmware was particularly problematic. Subsequent user discussions indicate that the V2.0 update included thermal management improvements. Flashing this official stock firmware allows you to either upgrade to the more stable V2.0 build or restore the original V1.0 software, reinstalling the system files responsible for power and thermal regulation to mitigate these issues.

Zen Admire Neo Plus Firmware Details

Download Official Firmware for Zen Admire Neo Plus

Latest Version (V2.0)

Original Version (V1.0)

Why Flash This Specific Firmware?

• Fix “Can’t Connect to Camera” Error: A frequently reported issue on this model where the camera app fails to open or crashes immediately. Flashing either stock firmware reinstalls the original camera drivers and HAL, resolving this software conflict.
• Address Overheating & Battery Drain: User reports indicate that the V1.0 firmware had aggressive CPU scaling leading to heat and drain. Flashing the optimized V2.0 build can apply improved thermal management policies, while flashing either version can fix corruption causing these symptoms.
• Resolve System UI Crashes and Instability: If your device is experiencing random reboots, launcher crashes, or general sluggishness, a clean flash restores all system partitions to a stable, factory state.
• Downgrade or Unbrick Device: The V1.0 firmware allows you to return to the original software version. Both versions serve as a complete recovery solution for devices stuck in a bootloop or otherwise bricked.

Some of the Bug / Firmware Fixes

• Firmware V2.0 (August 14, 2017): This update introduced kernel-level thermal throttling adjustments to reduce overheating during prolonged use and addressed the persistent “Can’t connect to camera” error by updating the camera service libraries.
• Firmware V1.0 (July 26, 2017): The original release build. Reflashing it fixes any and all software corruption that occurred after leaving the factory, including bootloops, IMEI loss, and system app failures.
• Both versions reinitialize the NVRAM partition, restoring IMEI and fixing “No Service” issues that can arise from software corruption.
• Reinstalls the audio policy configuration, resolving issues with call volume, speakerphone, and distorted sound during media playback.

How to Flash the Firmware

Flashing the `.pac` firmware onto your Zen Admire Neo Plus requires the SPD Upgrade Tool. Follow these steps:

1. Download and extract your chosen firmware file (V2.0 or V1.0) on your computer.
2. Launch the SPD Upgrade Tool.
3. Click the gear icon (“Load Packet”) and select the `.pac` file from the extracted firmware folder.
4. After the file loads, click the play icon (“Start Downloading”).
5. Power off your Zen Admire Neo Plus completely.
6. Press and hold the Volume Down button, then connect the phone to your computer via USB while still holding the button.
7. The tool will detect the device, and flashing will begin. You can release the volume button now.
8. Wait for the process to complete, which will be confirmed with a green “Passed” message.
9. Disconnect the phone and power it on. The first boot can take 5 to 10 minutes.

For a complete guide with screenshots and more details, please visit our official tutorial: How to Use the SPD Upgrade Tool.