The Xolo Prime (MT6582) was an entry-level smartphone that, according to extensive user reports on forums like XDA-Developers, was highly susceptible to a critical crash within its core application framework. The most common and debilitating complaint was a persistent “Unfortunately, the process android.process.acore has stopped” error loop. This crash, related to the Contacts Storage and provider services, would appear incessantly, making it impossible to access the dialer, contacts, or even use the device without constant interruptions. This issue, frequently paired with random “SD Card Unexpectedly Removed” errors and System UI crashes on boot, pointed to severe database corruption and storage driver instability. Flashing the official stock firmware, particularly the final S012 build, is the definitive solution to wipe the corrupted data and restore system stability.
Xolo Prime Firmware Details
Device Name | Xolo Prime |
---|---|
Chipset | MediaTek MT6582 (Quad-core) |
Key Feature | Dual SIM Support |
Android Version | 4.4.2 KitKat |
Firmware Version | S007, S008, S011, S012 |
Build Date | April 18, 2015; April 27, 2015; June 1, 2015 |
File Size | ~600 MB each |
File Type | Flashable ZIP (for SP Flash Tool) |
Flashing Tool | SP Flash Tool |
Download Official Firmware for Xolo Prime
Option 1: Firmware S007 (Early Build)
Size: 572 MB
Build Date: April 18, 2015
Download Link: Google Drive Direct Link
Option 2: Firmware S008 (Intermediate Build)
Size: 610 MB
Build Date: April 27, 2015
Download Link: MediaFire Direct Link
Option 3: Firmware S011 (Intermediate Build)
Size: 573 MB
Build Date: June 1, 2015
Download Link: Google Drive Direct Link
Option 4: Firmware S012 (Recommended Stable Build)
Size: 639 MB
Build Date: June 1, 2015
Download Link: MediaFire Direct Link
Why Flash This Specific Firmware?
- Fix “android.process.acore has stopped” Error Loop: This is the most critical and device-specific reason for seeking this firmware. If your Xolo Prime is stuck in this crash cycle, flashing the stock ROM, especially the S012 build, is the definitive solution. It performs a clean installation of the Contacts Storage provider and the core Android framework, which is the only proven method to permanently stop these crashes, as confirmed by numerous user testimonials.
- Resolve “SD Card Unexpectedly Removed” Errors: Address the frustrating issue where the external storage randomly disconnects. The firmware flash reinstalls the VOLD storage daemon and kernel-level SD card drivers, ensuring a stable connection to the microSD card.
- Eliminate “System UI has stopped” on Boot: Fix the boot-time crash that leaves you with a black screen or a crashing status bar. This process restores the original System UI APK and framework-res files, allowing the device to boot to the home screen successfully.
Some of the Bug / Firmware Fixes
- Firmware S012 (June 1, 2015): This final build included a critical patch for the SQLite database used by the Contacts Storage provider, directly addressing the corruption that triggered the persistent “android.process.acore” crashes in earlier versions like S007 and S008.
- Updated the kernel’s MMC (SD card) driver to improve stability and reduce timeout errors, which were the root cause of the frequent “SD Card Unexpectedly Removed” notifications.
- Patched a resource loading bug in the System UI that caused it to crash during the boot sequence, particularly when certain themes or customizations were applied.
- Improved general memory management for the MT6582 chipset, reducing launcher redraws and application reloads.
Crucial Prerequisites Before Flashing
- Backup All Data: The flashing process will completely wipe your phone’s internal memory.
- Charge Your Phone: Ensure the battery is charged to at least 60% to avoid shutdowns during the process.
- Install MediaTek VCOM Drivers: You must install the MediaTek USB VCOM drivers on your Windows PC.
- Download the Flashing Tool: You will need the SP Flash Tool.
- Use a Quality USB Cable: For a stable and successful flash, use a reliable USB cable.
How to Flash the Firmware
Flashing the firmware onto your Xolo Prime requires the SP Flash Tool. Follow these steps:
- Download and extract your chosen firmware ZIP file on your computer.
- Launch the SP Flash Tool and load the scatter file (
MT6582_Android_scatter.txt
) from the extracted firmware folder. - Ensure the download agent and scatter file are correctly loaded, then select “Download Only” mode.
- Click the “Download” button in SP Flash Tool.
- Power off your Xolo Prime completely. Do not connect it to the PC yet.
- Connect the powered-off phone to your computer via USB cable. The tool will automatically detect the device and begin flashing.
- Wait for the process to complete, which will be confirmed with a green circle and a “Download OK” message.
- Disconnect the phone and power it on. The first boot can take 5 to 10 minutes.
For a complete guide with screenshots and more details, please visit our official tutorial: How to Flash Stock Firmware to MediaTek (MTK) Smartphones.