Xolo Era 5X Firmware Flash File Download [Stock Rom]

The Xolo Era 5X (MT6761) was a budget smartphone featuring a modern Helio A22 chipset. However, it gained notoriety in user support communities for a critical bug that prevented the device from being set up. As extensively documented on forums like XDA-Developers, many users encountered a persistent “Process system isn’t responding” error and a crashing Setup Wizard immediately after a factory reset or software update. This loop made it impossible to complete the initial device setup and access the home screen. This issue, coupled with reports of Face Unlock being missing and a weak vibration motor, pointed to severe system UI corruption. Flashing this official V1.0 stock firmware is the definitive solution to break this boot-time crash cycle and restore all device features.

Xolo Era 5X Firmware Details

Download Official Firmware for Xolo Era 5X

Why Flash This Specific Firmware?

• Fix “Process system isn’t responding” & Setup Wizard Crash: This is the most critical reason for seeking this firmware. If your Era 5X is stuck in a boot-time crash loop during setup, flashing this V1.0 file performs a clean installation of the System UI and SetupWizard components, which is the only proven method to break this cycle and successfully boot into the device, as confirmed by numerous user reports.
• Restore Missing Face Unlock Feature: Resolve the issue where the Face Unlock option is absent from Smart Lock settings. The firmware flash reinstalls the complete vendor image and Trusted Face APK, enabling the biometric feature as intended by the manufacturer.
• Address System Freezes and Unresponsiveness: Eliminate the general lag, app crashes, and system freezes that can occur due to corrupted system files. A clean firmware installation restores the optimized performance of the Helio A22 chipset.
• Unbrick a Soft-Bricked Device: Recover your phone if it has become completely unresponsive, stuck on the Xolo logo, or trapped in a bootloop, often a direct result of the Setup Wizard crash.

Some of the Bug / Firmware Fixes

• Firmware V1.0 (January 15, 2019): This build was released to directly address the critical corruption in the SetupWizard and System UI processes that caused the persistent “Process system isn’t responding” error during initial boot, a problem widely reported by users.
• Integrated the complete Trusted Face package and configuration, fixing the bug that caused the Face Unlock feature to be missing from the security settings on some units.
• Optimized the memory management for the MT6761 chipset, reducing application reloads and improving multitasking performance on the Android Pie Go platform.
• Patched a vulnerability in the media framework that could cause the gallery or video player to crash when handling certain file formats.

Crucial Prerequisites Before Flashing

• Backup All Data: The flashing process will completely wipe your phone’s internal memory.
• Charge Your Phone: Ensure the battery is charged to at least 60% to avoid shutdowns during the process.
• Install MediaTek VCOM Drivers: You must install the MediaTek USB VCOM drivers on your Windows PC.
• Download the Flashing Tool: You will need the SP Flash Tool.
• Use a Quality USB Cable: For a stable and successful flash, use a reliable USB cable.

How to Flash the Firmware

Flashing the firmware onto your Xolo Era 5X requires the SP Flash Tool. Follow these steps:

1. Download and extract the Xolo_Era_5X_MT6761_V1.0_S108_20190115.zip file on your computer.
2. Launch the SP Flash Tool and load the scatter file (MT6761_Android_scatter.txt) from the extracted firmware folder.
3. Ensure the download agent and scatter file are correctly loaded, then select “Download Only” mode.
4. Click the “Download” button in SP Flash Tool.
5. Power off your Xolo Era 5X completely. Do not connect it to the PC yet.
6. Connect the powered-off phone to your computer via USB cable. The tool will automatically detect the device and begin flashing.
7. Wait for the process to complete, which will be confirmed with a green circle and a “Download OK” message.
8. Disconnect the phone and power it on. The first boot can take 5 to 10 minutes.

For a complete guide with screenshots and more details, please visit our official tutorial: How to Flash Stock Firmware to MediaTek (MTK) Smartphones.