The Xolo Era 4G is a budget smartphone built on the Spreadtrum SC9830A platform, designed to bring 4G VoLTE connectivity to the entry-level market. However, a common and significant issue reported by users on forums like GSMArena involved network problems, particularly VoLTE service dropping or becoming disabled, requiring a restart to function again. This software-level bug, often related to modem firmware, could be very frustrating for users relying on VoLTE for calls. Flashing the official stock firmware, especially the updated S204 build, is the most effective method to resolve these network stability issues by reinstalling the correct modem configuration and baseband files.
Xolo Era 4G Firmware Details
Device Name | Xolo Era 4G |
---|---|
Chipset | Spreadtrum SC9830A |
Android Version | 5.1 Lollipop (Upgradable to 6.0 Marshmallow) |
Firmware Versions | S118 & S204 |
File Type | .pac (for SPD Upgrade Tool) |
Flashing Tool | SPD Upgrade Tool / ResearchDownload |
Download Official Firmware for Xolo Era 4G
Size: 772 MB
Build Date: February 6, 2016
Version: S118 (Lollipop)
Download Link: Google Drive Link
Size: 860 MB
Build Date: October 18, 2016
Version: S204 (Marshmallow Update)
Download Link: MediaFire Direct Link
Why Flash This Specific Firmware?
- Fix VoLTE and Network Drop Issues: This is the most critical reason for flashing, especially with the S204 firmware. It updates the modem files, providing a more stable network connection and resolving the frustrating problem of VoLTE service disappearing.
- Resolve Bootloop or “Hang on Logo”: If your Xolo Era 4G is stuck on the boot screen and won’t start, a full firmware flash is the standard procedure to fix the corrupted system and unbrick the device.
- Remove Auto-Installing Malware: Some users reported issues with unwanted games and apps installing automatically. A clean flash completely wipes the device and removes any persistent malware that may have been installed.
- Improve System Performance: With only 1GB of RAM, the phone can become very slow. Reinstalling the OS removes system clutter and corrupted cache files, restoring the phone to its original, smoother performance.
Some of the Bug / Firmware Fixes
- Firmware S204 (Oct 18, 2016): This is the official Marshmallow update which, according to India Today, brought stability improvements. It contains an updated modem configuration to specifically address the VoLTE dropping issue and improve 4G network latching.
- Both firmware versions restore the original system files, fixing the software corruption that can cause the device to hang on the Xolo logo.
- Resolves issues with system services like the “Hive Launcher” crashing or stopping unexpectedly, as reported by users.
- Reinstalls a clean system partition, which is the only way to permanently remove malware that automatically downloads apps in the background.
Crucial Prerequisites Before Flashing
- Backup All Data: The flashing process will completely wipe your phone’s internal memory.
- Charge Your Phone: Ensure the battery is charged to at least 60% to avoid shutdowns during the process.
- Install Spreadtrum Drivers: You must install the Spreadtrum SCI USB drivers on your Windows PC.
- Download the Flashing Tool: You will need the SPD Upgrade Tool.
- Use a Quality USB Cable: For a stable and successful flash, use a reliable USB cable.
How to Flash the Firmware
Flashing the .pac
firmware onto your Xolo Era 4G requires the SPD Upgrade Tool. Follow these steps:
- Download and extract your chosen firmware zip file (S204 is recommended for the update) on your computer.
- Launch the SPD Upgrade Tool application.
- Click the single gear icon (“Load Packet”) and navigate to the extracted firmware folder to select the
.pac
file. - After the file loads successfully, click the play icon (“Start Downloading”).
- Power off your Xolo Era 4G completely.
- Press and hold the Volume Down button, and while holding it, connect the phone to your computer via USB.
- The tool will detect the device and the flashing process will begin automatically. You can release the volume button once you see a progress bar.
- Wait for the process to finish, which will be confirmed with a green “Passed” message in the tool.
- Disconnect the phone and power it on. The first boot may take up to 10 minutes.
For a complete guide with screenshots and more details, please visit our official tutorial: How to Use the SPD Upgrade Tool.