Crucial Warning: This page shows 4 representative builds out of 27 known files across four model numbers — several XT1563 builds not shown here share an identical file size and build number but differ only by carrier subsidy tag, illustrating how granular the branch-locking gets on this device. Verify your device's own CID and subsidy tag against the fastboot screen before running any of the flashing methods below.
Download Firmware for Motorola Moto X Play / Droid Maxx 2 (XT1562-XT1565 lux)
XT1562 also ships in single-country builds for France (RETFR), Spain (RETES), and Germany (RETDE) — see the full archive linked above for the exact one.
↓ DownloadXT1563 also ships in a dozen-plus overlapping Latin American and Canadian carrier subsidy branches (Movistar, Tigo, Nextel/NII, Iusacell, Entel, Telus, Rogers, Bell, and more) — see the full archive linked above for the exact one.
↓ DownloadUniquely CDMA-capable among the four model numbers — not interchangeable with XT1562/1563/1564 builds regardless of matching CID.
↓ DownloadCompatibility & Bootloader Notes
Stock firmware replaces the system, boot, and radio images only. Bootloader lock state is controlled separately through fastboot oem lock/unlock commands and Motorola's official unlock-token process, not by flashing firmware. Treat bootloader unlock as not guaranteed on XT1565 (Droid Maxx 2, Verizon) specifically, unlike the other three model numbers.
Preparation checklist for Motorola Moto X Play / Droid Maxx 2 (XT1562-XT1565 lux)
- Confirm the model number (XT1562, XT1563, XT1564, or XT1565) from the device label, Settings > About phone, or the fastboot screen.
- Record the CID and, on XT1563, the carrier subsidy tag shown on the fastboot screen.
- Install Motorola USB drivers and the mfastboot binary.
- Back up accessible user data before flashing — every method below wipes it.
How to Flash Motorola Moto X Play / Droid Maxx 2 (XT1562-XT1565 lux)
Motorola Rescue and Smart Assistant (recommended for most users)
- Install Motorola Rescue and Smart Assistant on a Windows or Mac PC. Coverage is confirmed for the Moto X platform generally; if the app doesn't detect your exact XT1562/1563/1564/1565 unit, fall back to the manual method below.
- Power off the lux unit, hold Volume Down + Power to enter the bootloader, then connect it via USB
- In the app, select Motorola and choose the software repair/rescue option — it should detect your exact model automatically
- Confirm the repair and let the tool download and flash the matching stock firmware for your unit over fastboot without disconnecting the device
- Once it finishes and the phone reboots, confirm the Android version landed correctly under Settings > About phone and that mobile signal appears
flashfile.bat / CFC XML fastboot script
- Install the Motorola USB drivers and the mfastboot binary on your PC, then extract the lux package matching your exact model number, CID, and (on XT1563) carrier subsidy tag — several XT1563 builds share an identical file size and build number but differ only by subsidy, so match the tag exactly, not just the size
- Boot the phone into fastboot mode (Volume Down + Power) and connect it with a reliable USB cable
- lux CFC.xml packages bake the CID and subsidy tag into the filename itself, so double-check both match the fastboot screen before running flashfile.bat from a command prompt in that folder
- The four RETCA (Canada) builds ship as CFC_V2.xml rather than plain CFC.xml — same flashing procedure, just a newer script version
- Let the device reboot once the script completes
Manual fastboot flash (advanced, partition-by-partition)
- Extract the firmware zip and identify the individual images your lux package includes: boot.img, system.img, and the MSM8939 modem/NON-HLOS.bin radio partition
- Boot into fastboot mode and confirm the unit is detected with fastboot devices
- Flash only the partitions you need — for example fastboot flash boot boot.img, then fastboot flash system system.img — using images from the CID- and subsidy-matched package confirmed above
- Optionally run fastboot erase cache and fastboot erase userdata for a clean start on this device — this wipes data
- Reboot with fastboot reboot and confirm the boot loop or boot-image issue on this Moto X Play / Droid Maxx 2 unit is resolved
Frequently Asked Questions
Start with Rescue and Smart Assistant if you just want stock firmware back on a working fastboot connection — it handles detection and the correct package for you. Use the manual flashfile.bat or partition-by-partition method if RSA doesn't detect your unit (more likely on the Droid Maxx 2/XT1565 specifically, where RSA coverage isn't independently confirmed), or you need a specific CID/subsidy build RSA doesn't offer.
Motorola's mfastboot script checks the package's embedded CID (and, on XT1563, the subsidy provisioning) against what's already programmed on your device and refuses to proceed if they don't match — the flash fails validation rather than partially installing and leaving the phone in a bad state. The fix is downloading the package with the matching CID and subsidy, not a special recovery step.
The three methods below apply to every lux build regardless of which of the 27 files you end up downloading — the four rows above are examples of the CID/subsidy-locking pattern, not a limit on which builds these steps work for. If your exact branch isn't one of the four shown, use the archive crosslink to find it, then follow the same method here.