The Hello Mate is an ultra-budget smartphone from 2019 that pairs the modern Android 8.1 Oreo operating system with extremely dated hardware: a MediaTek MT6580 processor from 2015. This entry-level quad-core chipset was never designed to run such a demanding OS, especially when paired with the minimal RAM (likely 1GB) and storage found in these devices. This hardware/software mismatch inevitably leads to severe performance problems, making the phone frustratingly slow and unstable. For owners of this device, reinstalling the official stock firmware is the only effective way to perform a clean factory reset and temporarily restore some level of usability.
This guide provides the official stock ROM package for the Hello Mate, allowing you to perform a complete software reinstallation.
Hello Mate Firmware Details
Below are the key specifications for the Hello Mate. The use of Android 8.1 on an MT6580 processor is the primary source of the device’s performance issues.
| Attribute | Details |
|---|---|
| 📱 Device | Hello Mate |
| 🆔 Chipset | MediaTek MT6580 |
| 🤖 Android OS | 8.1.0 Oreo |
| ✅ Latest Version | 191207 |
| 🗓️ Release Date | Dec 07, 2019 |
| 📂 File Type | Scatter Firmware |
| 💻 Flashing Tool | SP Flash Tool |
Why Flash the Stock Firmware on Your Hello Mate?
Flashing the stock firmware is essential for addressing the critical performance issues caused by the device’s underpowered hardware:
- Fix Extreme Performance Lag: This is the primary reason to flash. A clean OS install is the only way to temporarily address the severe system-wide lag caused by the MT6580 processor struggling to run Android 8.1.
- Resolve “Insufficient Storage” Errors: Wipes the device clean, freeing up the limited internal storage to allow essential system functions to run without constant errors.
- Stop Constant App Crashes: Solves persistent “force close” errors caused by the device running out of its minimal RAM when trying to run modern applications.
- Remove Viruses and Malware: If your device has been infected with malware, a full firmware flash is the only way to guarantee its complete removal.
- Fix Bootloop Errors: The only reliable method to fix a phone that is stuck on the Hello startup logo and will not boot.
- Unbrick Your Device: Can revive a phone that has become completely unresponsive due to a software error.
⚠️ Important Prerequisites
Before you begin, back up any accessible data. This process will completely erase all data from the phone’s internal storage.
- The latest version of the SP Flash Tool.
- The correct MediaTek VCOM USB drivers installed on your PC.
Download Official Firmware for Hello Mate
- Build Date: 191207
- File Name: Hello_Mate_MT6580_EMMC_191207_8.1.0.zip
- Size: 703 MB
- 🔗 Download Link: Download (Google Drive)
How to Flash the Firmware
This firmware must be installed using the SP Flash Tool. The process involves loading a scatter file from the downloaded firmware. Here is a summary of the steps:
- Download and extract the
Hello_Mate_..._8.1.0.zipfile to a new folder on your computer. - Ensure the MediaTek VCOM USB drivers are properly installed on your PC.
- Launch the SP Flash Tool software.
- Click the “Scatter-loading” button and select the
MT6580_Android_scatter.txtfile from the extracted firmware folder. - Completely power off your Hello Mate.
- In SP Flash Tool, confirm the mode is set to “Download Only,” then click the green “Download” button.
- Connect your powered-off phone to the computer via USB cable to begin the flashing process.
For a complete, step-by-step tutorial with screenshots and troubleshooting, please follow our master guide:
→ How to Flash Stock Firmware to MediaTek (MTK) Smartphones
Disclaimer: Flashing firmware is an advanced procedure that carries inherent risks. If instructions are not followed precisely, you could permanently damage your device. We are not responsible for any data loss or hardware issues. Proceed with caution.