The BQ Mobile Bond (model BQ-5022) is a 5-inch smartphone from 2017 that stood out for including a fingerprint sensor at a very low price point. It is powered by the MediaTek MT6580 quad-core processor and runs on Android 7.0 Nougat. This guide provides the official stock firmware package to perform a full software restoration on your device.
This is a complete firmware package designed to be installed using the SP Flash Tool. It is the definitive solution for a range of critical software problems, including a bricked or dead phone, a device stuck on the BQ Mobile boot logo, or software-related issues with the fingerprint sensor.
⚠️ Data Deletion Warning
The flashing process will completely erase all data from your phone’s internal storage, including:
- Contacts and call logs
- Messages and chat history
- Photos, videos, and files
- Installed apps and settings
Please back up your data before proceeding. This action is irreversible and your information cannot be recovered once erased.
Quick Device Specs
- Device: BQ Mobile Bond (BQ-5022)
- Release year: 2017
- Chipset: MediaTek MT6580
- Display: 5.0″ IPS LCD, 720 x 1280 pixels
- RAM/Storage: 1GB/8GB
- Battery: 2300 mAh
- Original OS: Android 7.0 (Nougat)
Required Downloads
To flash this firmware, you will need the SP Flash Tool software and the correct MediaTek VCOM USB drivers for your Windows PC. You can find secure links to download these essential utilities in our main guide, which is linked in the how-to section below.
- The firmware package from the table below
- SP Flash Tool
- MediaTek VCOM USB Drivers
Official Stock Firmware (ROM)
| Build Version | Android Version | Type | Download |
|---|---|---|---|
| 2017-08-25 | 7.0 Nougat | Stock ROM (SP Flash Tool) | Download |
How to Flash Stock Firmware
To restore the software on your BQ-5022 Bond, you will use the SP Flash Tool on a PC. First, ensure the MediaTek VCOM drivers are properly installed. Launch the tool, load the MT6580_Android_scatter.txt file from the extracted firmware folder, and select the “Download Only” mode. Click the “Download” button. Power off your phone completely, then connect it to your PC with a USB cable to start the flashing process.
For a complete, step-by-step walkthrough, driver downloads, and troubleshooting, please refer to our detailed pillar guide: How to Flash Stock Firmware with SP Flash Tool.
Device-Specific Troubleshooting for BQ-5022 Bond
- Fingerprint Sensor Not Working: If your fingerprint scanner is not detected, fails to add new fingerprints, or is slow to respond, it is often a software issue. A full firmware flash restores the original drivers and calibration for the sensor, which can resolve these problems.
- Ghost Touch or Unresponsive Screen Areas: Some users experience “ghost touch” (the screen reacting without being touched) or parts of the screen becoming unresponsive. Before assuming a hardware fault, flashing the stock ROM is the best way to rule out a corrupted touchscreen driver.
- Slow Charging or Not Charging: If the phone charges very slowly or not at all, and you have already tried a different cable and charger, a software glitch could be preventing the battery from reporting its status correctly. A full flash can sometimes fix these software-related charging issues.
FAQs
- Q1. Why is my fingerprint scanner not working even after a factory reset?
- A factory reset only wipes user data; it doesn’t replace the core system files or drivers. If the fingerprint driver itself is corrupt, only a full firmware flash (like this one) can restore it.
- Q2. Will this firmware update my phone to a newer Android version?
- No. This package will reinstall the original Android 7.0 Nougat that the phone was released with. It is not an upgrade.
- Q3. My phone gets very hot when charging. Can this help?
- It might. If a rogue app or system process is causing the phone to use a lot of power while charging, a clean flash will eliminate it. However, overheating can also be a sign of a failing battery or charging port, which is a hardware issue.
