The Archos Hello 10 is a 10.1-inch “smart display” from 2018, designed to function as a larger home hub with an integrated speaker system and deep integration with Google Assistant. It is powered by the MediaTek MT8167 quad-core processor and runs on Android 8.1 Oreo. This guide provides the official stock firmware package to perform a full software restoration on your device.
This is a complete firmware package designed to be installed using the SP Flash Tool. It is the definitive solution for a range of critical software problems, including a bricked or dead device, a unit stuck on the Archos boot logo, or persistent errors with Google Assistant or other core functions that a factory reset cannot solve.
⚠️ Data Deletion Warning
The flashing process will completely erase all data from your smart display’s internal storage, including:
- Wi-Fi passwords and saved networks
- Linked accounts (Google, Spotify, etc.)
- Photos, videos, and files
- Installed apps and settings
Please back up your data before proceeding. This action is irreversible and your information cannot be recovered once erased.
Quick Device Specs
- Device: Archos Hello 10
- Release year: 2018
- Chipset: MediaTek MT8167
- Display: 10.1″ IPS LCD, 1280 x 800 pixels
- RAM/Storage: 2GB/16GB
- Battery: 4000 mAh
- Original OS: Android 8.1 (Oreo)
Required Downloads
To flash this firmware, you will need the SP Flash Tool software and the correct MediaTek VCOM USB drivers for your Windows PC. You can find secure links to download these essential utilities in our main guide, which is linked in the how-to section below.
- The firmware package from the table below
- SP Flash Tool
- MediaTek VCOM USB Drivers
Official Stock Firmware (ROM)
| Build Version | Android Version | Type | Download |
|---|---|---|---|
| 2018-08-31 | 8.1 Oreo | Stock ROM (SP Flash Tool) | Download |
How to Flash Stock Firmware
To restore the software on your Archos Hello 10, you will use the SP Flash Tool on a PC. First, ensure the MediaTek VCOM drivers are properly installed. Launch the tool, load the MT8167_Android_scatter.txt file from the extracted firmware folder, and select the “Download Only” mode. Click the “Download” button. Power off your smart display completely, then connect it to your PC with a USB cable to start the flashing process.
For a complete, step-by-step walkthrough, driver downloads, and troubleshooting, please refer to our detailed pillar guide: How to Flash Stock Firmware with SP Flash Tool.
Device-Specific Troubleshooting for Archos Hello 10
- PC Not Detecting the Device: This is the most common problem and is always caused by a driver issue. Uninstall any other mobile phone drivers, restart your PC, and do a fresh install of the MediaTek VCOM drivers. The device should only be connected after clicking “Download” in the tool.
- SP Flash Tool “PMT changed for the ROM” Error: If you see this error, the partition layout on your device is different from the firmware’s. To solve this, change the dropdown option in SP Flash Tool from “Download Only” to “Firmware Upgrade” and try flashing again.
- Fixing Google Assistant or Speaker Issues: The core function of the Archos Hello is its integration with Google Assistant and its speaker system. If the Assistant is unresponsive, the microphone doesn’t pick up commands (“Hey Google” fails), or the speakers have audio issues, a full firmware flash is the best way to resolve underlying software or driver conflicts.
- “BROM ERROR: S_DL_PMT_ERR_NO_SPACE (5069)”: This specific SP Flash Tool error can occur if you try to flash the wrong firmware or if the device’s internal storage has failed. First, ensure you have the correct firmware for the Hello 10. If it still fails, it may indicate a hardware problem with the eMMC.
FAQs
- Q1. My Archos Hello 10 is dead after a failed update. Will this fix it?
- Yes. This full firmware package is designed to overwrite the entire software system, including a corrupted bootloader or system partition, and will unbrick a device with software-related issues.
- Q2. Can I use this on other Archos Hello models, like the Hello 5 or Hello 7?
- No, absolutely not. Firmware is specific to the exact model, screen size, and chipset. This ROM is only for the Archos Hello 10 and will brick other devices.
- Q3. Will I lose my data by flashing this firmware?
- Yes, the SP Flash Tool process will completely erase the device’s internal storage, deleting all your personal settings, linked accounts, and files, and restoring it to factory settings.
