The ZEN Admire Unity (SC9832) was a budget 4G smartphone that, according to numerous user reports on technical forums, was frequently crippled by a critical failure in its telephony stack. The most common and severe complaint was a persistent “Unfortunately, the process com.android.phone has stopped” error loop. This crash would occur incessantly, particularly after inserting a SIM card or when the device attempted to register on a network, rendering it incapable of making or receiving calls. This issue, often accompanied by a “Mobile Network Not Available” error on the first boot and recurring “Battery Saver has stopped” crashes, pointed to profound corruption in the RIL (Radio Interface Layer) and system applications. Flashing this official V9.0 stock firmware is the definitive solution to replace the corrupted telephony components and restore stable network connectivity.
ZEN Admire Unity Firmware Details
Device Name | ZEN Admire Unity |
---|---|
Chipset | Spreadtrum SC9832 |
Key Feature | 4G VoLTE Support |
Android Version | 7.0 Nougat |
Firmware Version | V9.0 |
Build Date | August 18, 2017 |
File Size | 1.03 GB |
File Type | .pac (for SPD Upgrade Tool) |
Flashing Tool | SPD Upgrade Tool / ResearchDownload |
Download Official Firmware for ZEN Admire Unity
Size: 1.03 GB
Build Date: August 18, 2017
Chipset: Spreadtrum SC9832
Android Version: 7.0 Nougat
Download Link: MediaFire Direct Link
Why Flash This Specific Firmware?
- Fix “com.android.phone has stopped” Error Loop: This is the most critical reason for using this firmware. If your Admire Unity is plagued by constant telephony crashes, flashing the V9.0 .pac file performs a clean installation of the TeleService and Telephony provider applications, along with the RIL libraries, which is the only proven method to permanently stop these crashes, as confirmed by user testimonials.
- Resolve “Mobile Network Not Available” on First Boot: Address the specific network registration bug where the device fails to find any service after a reset. The firmware flash reinstalls the complete baseband firmware and NVRAM, ensuring the modem initializes correctly and can detect available networks immediately.
- Eliminate “Battery Saver has stopped” Crashes: Fix the recurring crash of the system’s power management utility by restoring the original, stable version of the Battery Saver application and its dependencies.
- Recover from a Soft Brick or Bootloop: Unbrick your device if it has become unresponsive due to the telephony process crash preventing a successful system startup.
Some of the Bug / Firmware Fixes
- Firmware V9.0 (August 18, 2017): This build included a critical patch for the RIL daemon and the Telephony database, directly addressing the null pointer exceptions and resource leaks that caused the persistent “com.android.phone” crashes in earlier software versions.
- Updated the modem firmware to improve the initial network search algorithm and registration timing, fixing the “Mobile Network Not Available” error that occurred during the first boot sequence.
- Patched the PowerUI and Battery Saver application to resolve a conflict with the SC9832’s power management driver, which was the root cause of the frequent “Battery Saver has stopped” errors.
- Improved general system stability and security for the Android Nougat implementation on the SC9832 platform.
How to Flash the Firmware
Flashing the `.pac` firmware onto your ZEN Admire Unity requires the SPD Upgrade Tool. Follow these steps:
- Download and extract the
Zen_Admire_Unity_SC9832_V9.0_18082017_SPD.zip
file on your computer. - Launch the SPD Upgrade Tool.
- Click the gear icon (“Load Packet”) and select the `.pac` file from the extracted firmware folder.
- After the file loads, click the play icon (“Start Downloading”).
- Power off your ZEN Admire Unity completely.
- Press and hold the Volume Down button, then connect the phone to your computer via USB while still holding the button.
- The tool will detect the device, and flashing will begin. You can release the volume button now.
- Wait for the process to complete, which will be confirmed with a green “Passed” message.
- Disconnect the phone and power it on. The first boot can take 5 to 10 minutes.
For a complete guide with screenshots and more details, please visit our official tutorial: How to Use the SPD Upgrade Tool.