Xolo Era 2 Firmware Flash File Download [Stock Rom]

The Xolo Era 2 (MT6735) was a dual-SIM 4G device that, according to widespread user reports on forums like XDA-Developers, suffered from a critical bug in its custom software layer. A significant number of users encountered a persistent “Unfortunately, Xolo Care has stopped” error loop, where the pre-installed system management app would crash continuously, causing significant system instability and disrupting the user experience. This issue, combined with a unique bug where the VoLTE icon would remain permanently stuck in the status bar and reports of audio being incorrectly routed to the speakerphone, pointed to deep-seated flaws in the vendor’s system UI and telephony stack. Flashing this official S109 stock firmware is the definitive solution to eliminate these crashes and restore correct system behavior.

Xolo Era 2 Firmware Details

Download Official Firmware for Xolo Era 2

Why Flash This Specific Firmware?

• Fix “Xolo Care has stopped” Error Loop: This is the most prominent device-specific reason for seeking this firmware. If your Era 2 is plagued by constant crashes of the Xolo Care app, flashing this S109 file performs a clean installation of the vendor system image, which is the only proven method to permanently resolve this instability, as confirmed by user testimonials on technical forums.
• Resolve Stuck VoLTE/Wi-Fi Calling Icon: Address the visual bug where the HD/VoLTE icon remains permanently visible in the status bar. The firmware flash reinstalls the System UI and telephony framework, clearing the corrupted state that causes this icon to persist incorrectly.
• Correct Audio Routing to Speakerphone: Fix the frustrating issue where call audio is automatically played through the loudspeaker instead of the earpiece. This process restores the original audio policy configuration, ensuring sound is correctly routed during calls.
• Recover from General System Instability: Unbrick your device or resolve frequent freezes and crashes that are often a direct consequence of the core system application failures.

Some of the Bug / Firmware Fixes

• Firmware S109 (November 20, 2016): This build was released to directly address the memory leak and null pointer exception in the Xolo Care application that was responsible for the persistent crash loop experienced by users on earlier software versions.
• Patched the System UI’s status bar icon management logic, fixing the bug that caused the VoLTE and Wi-Fi Calling icons to remain stuck even after the service was disabled or unavailable.
• Updated the audio policy configuration for the MT6735 platform, correcting the flawed routing rule that mistakenly directed voice call audio to the speaker path by default.
• Improved the overall stability of the dual-SIM management stack, reducing instances of signal drops on the secondary SIM.

Crucial Prerequisites Before Flashing

• Backup All Data: The flashing process will completely wipe your phone’s internal memory.
• Charge Your Phone: Ensure the battery is charged to at least 60% to avoid shutdowns during the process.
• Install MediaTek VCOM Drivers: You must install the MediaTek USB VCOM drivers on your Windows PC.
• Download the Flashing Tool: You will need the SP Flash Tool.
• Use a Quality USB Cable: For a stable and successful flash, use a reliable USB cable.

How to Flash the Firmware

Flashing the firmware onto your Xolo Era 2 requires the SP Flash Tool. Follow these steps:

1. Download and extract the Xolo_Era_2_S109_20161120.zip file on your computer.
2. Launch the SP Flash Tool and load the scatter file (MT6735_Android_scatter.txt) from the extracted firmware folder.
3. Ensure the download agent and scatter file are correctly loaded, then select “Download Only” mode.
4. Click the “Download” button in SP Flash Tool.
5. Power off your Xolo Era 2 completely. Do not connect it to the PC yet.
6. Connect the powered-off phone to your computer via USB cable. The tool will automatically detect the device and begin flashing.
7. Wait for the process to complete, which will be confirmed with a green circle and a “Download OK” message.
8. Disconnect the phone and power it on. The first boot can take 5 to 10 minutes.

For a complete guide with screenshots and more details, please visit our official tutorial: How to Flash Stock Firmware to MediaTek (MTK) Smartphones.