The ZTE Axon 11 SE (model 9000N) is a capable mid-range 5G smartphone offering a modern design with a hole-punch display and a versatile quad-camera system. It is powered by the powerful MediaTek Dimensity 800 5G chipset, which provides excellent performance and next-generation connectivity. This guide provides the official stock ROM, which is essential for unbricking a device, fixing software bugs and bootloops, or removing a Google Factory Reset Protection (FRP) lock. As this is a MediaTek device, the flashing process is done via the SP Flash Tool.
Important: This firmware is specifically for the ZTE Axon 11 SE (9000N). The flashing process for modern MediaTek Dimensity devices can be complex and may require specific tools. Flashing the wrong firmware will hard brick your phone. This process will erase all your data.
Quick Device Specs
- Device: ZTE Axon 11 SE (9000N)
- Release year: 2020
- Chipset: MediaTek Dimensity 800 5G (MT6873)
- Display: 6.53″ LTPS IPS LCD, Full HD+
- Battery: 4000 mAh
- Original OS: Android 10, MiFavor UI
Required Downloads
As a MediaTek device, this phone requires specific tools for flashing.
| File / Tool | Download Link |
|---|---|
| SP Flash Tool | Download Latest Version |
| MediaTek VCOM USB Drivers | Download Drivers |
Stock ROM (Firmware)
| Region / Carrier | Build | Android | Type | Download | Chipset |
|---|---|---|---|---|---|
| China | V1.0.0B16MR2 | 10 | SP Flash Tool Firmware | Download | MediaTek |
How to Flash (SP Flash Tool)
This method is for restoring the official stock firmware and will erase all data.
- Install Drivers: Download and extract the MediaTek VCOM drivers. Run the installer. You may need to disable Driver Signature Enforcement in Windows for the drivers to install correctly.
- Extract Tools & Firmware: Extract the SP Flash Tool and the downloaded firmware .zip file into separate folders on your desktop.
- Launch the Tool: Open the SP Flash Tool folder and run flash_tool.exe as an administrator.
- Load Scatter File: In the “Download” tab, click the “Scatter-loading File” button. Navigate to the extracted firmware folder and select the MT6873_Android_scatter.txt file.
- Select Mode: Ensure the dropdown menu is set to Download Only.
- Start Flashing: Power off your phone completely. Click the green Download button in SP Flash Tool, then immediately connect your powered-off phone to the PC with a USB cable.
- Finish: The process will take several minutes. Once a green checkmark appears, the flash is complete. You can disconnect your phone and power it on. The first boot will take longer than usual.
Device-Specific Troubleshooting for ZTE Axon 11 SE
- Correct Driver Installation: The most common failure point is incorrect drivers. You must install the MediaTek VCOM drivers. On modern Windows, this often requires disabling ‘Driver Signature Enforcement’ first. Your PC should recognize the phone as a ‘MediaTek PreLoader USB VCOM Port’ when connected correctly for flashing.
- Authentication & Download Agent (DA) Errors: Modern MediaTek chipsets like the Dimensity 800 have enhanced security (Secure Boot). If you encounter a security, authentication, or DA error in SP Flash Tool, it means the standard tool cannot communicate with the phone. You may need to find a specific, custom “Download Agent” (DA) file for the MT6873 chipset and load it into the first field of SP Flash Tool before loading the scatter file.
- Using the “Boot Key” or Test Point: To get the tool to recognize your phone, power it off, then press and hold the Volume Down button (or both Volume buttons) and connect the USB cable. If this fails due to the security mentioned above, you may need to force a connection via EDL/Test Point Mode, which requires opening the device.
- Safer Flashing (Uncheck Preloader): For a safer flashing process that is less likely to cause a hard brick, it is always recommended to uncheck the preloader partition in SP Flash Tool before clicking Download. A wrong preloader is the most common cause of a permanently dead phone.
FAQs
Q1. What is a “scatter file”? The scatter file (e.g., MT6873_Android_scatter.txt) is a crucial map for MediaTek firmware. It tells SP Flash Tool the name, size, and location of every partition on the device’s storage, ensuring each part of the software is flashed to the correct place.
Q2. Why am I getting a security or authentication error in SP Flash Tool? Modern MediaTek Dimensity chipsets have Secure Boot protection. This often requires a special “Download Agent” (DA) file to be loaded into SP Flash Tool to bypass the security before flashing can begin. These files are device or chipset-specific.
Q3. Will this process erase my data? Yes. Flashing the stock ROM with SP Flash Tool will perform a full factory reset and completely wipe all personal data, apps, and settings from your device.
